…product assistance. Responsible for Customer Care daily processes and continuous improvement. AdditIonal Skills: Must being driven, self-motivated, proactive, entrepreneurial, disciplined, organized, servant mentality, patient, and passionate. Proficient with the following: Strong written and verbal communication skills. Effectively use PC and various software programs, including Microsoft Word, Microsoft Excel, Microsoft Outlook, FACTS ERP, and Customer Relationship Management software. SUPERVISORY RESPONSIBILITIES: Yes. EDUCATION and/or EXPERIENCE: Managing Sales Assistants (customer service) team including responsibility for ERP order entry. Managing CRM tool i.e. Saleslink or Sales Force Managing direct to consumer responses and consumer…

…We have collected and whether it disclosed such personal information for a business purpose in the preceding 12 months:   Category Examples Collected? A. Identifiers A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number or other similar identifiers. YES B. Personal information Categories A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number,…

…immediate termination of your Services. SHIPPING SERVICES We exclusively use the commercial carrier Federal Express (“FedEx”) because of their timely service, insurance and tracking services. If the shipping address is different from the billing address you must include the shipping address phone number. Orders placed Friday after 2pm or over the weekend will be shipped the following Monday. Orders placed during peak seasons or weeks with holidays may take up to 7 business days to fulfill. Rerouting: Packages cannot be rerouted once shipped for customer security and logistical reasons. Please…

Customer Care customercare@summitbrands.com 1-888-476-6688 Sales (800) 654-0791 Address 6714 Pointe Inverness Way, Suite 200 Fort Wayne, IN 46804-7935 (Directions) Name* First Last Phone Email* Address Street Address Address Line 2 City State / Province / Region ZIP / Postal Code AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBonaire, Sint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos IslandsColombiaComorosCongoCongo, Democratic Republic of theCook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzechiaCôte d’IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatiniEthiopiaFalkland IslandsFaroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHoly SeeHondurasHong KongHungaryIcelandIndiaIndonesiaIranIraqIrelandIsle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea, Democratic People’s Republic ofKorea,…

SUMMARY: Build relationships with customers to provide over-the-top customer care, resolve inquiries and issues, enter customer orders, and provide administrative support for the sales team. ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following. Other duties may be assigned as necessary. Answer telephone; identify, research, and resolve customer inquiries and issues; provide customers with necessary product information. Escalate customer calls, when necessary, to appropriate staff. Enter orders, as necessary, into Acumatica. Track calls in Customer Relationship Management software and summarize data into an actionable metric report. Build…

SUMMARY: Build relationships with customers to provide over the top customer care, resolve inquiries and issues, enter customer orders, and provide administrative support for the sales team. ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following. Other duties may be assigned as necessary. Answer telephone; identify, research, and resolve customer inquiries and issues; provide customers with necessary product information. Escalate customer calls, when necessary, to appropriate staff. Enter orders, as necessary, into FACTS. Track calls in Customer Relationship Management software and summarize data into an actionable metric…

SUMMARY: Build relationships with customers to provide over the top customer care, resolve inquiries and issues, enter customer orders, and provide administrative support for the sales team. ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following. Other duties may be assigned as necessary. Answer telephone; identify, research, and resolve customer inquiries and issues; provide customers with necessary product information. Escalate customer calls, when necessary, to appropriate staff. Enter orders, as necessary, into FACTS. Track calls in Customer Relationship Management software and summarize data into an actionable metric…

SUMMARY: Build relationships with customers to provide over the top customer care, resolve inquiries and issues, enter customer orders, and provide administrative support for the sales team. ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following. Other duties may be assigned as necessary. Answer telephone; identify, research, and resolve customer inquiries and issues; provide customers with necessary product information. Escalate customer calls, when necessary, to appropriate staff. Enter orders, as necessary, into FACTS. Track calls in Customer Relationship Management software and summarize data into an actionable metric…

…products that do not specify temperature requirements on-label such as Iron Out Powder, Iron Out Liquid and Lime Out using high efficiency washing machines, and using proper load sizes according to detergent specifications. Summit encourages our customers to explore two campaigns referenced by The Sustainability Consortium to learn more: AISE Low Temperature Washing Initiative This initiative headed by AISE focuses on communicating the environmental benefits of low washing temperatures to European consumers. http://www.iprefer30.eu/ American Cleaning Institute – Cold Water Saves Campaign Launched in 2016 by The Sustainability Consortium and The…

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